smart Ticket Management
“Next, please..”
MyOverview Ticketing helps to organize, prioritize and consolidate all support requests.
Support Flow
MyOverview manages the flow of all your clients requests interactively, from support tickets to incident cases and through all possible channels.
Multi-Channel
Regardless of which type of support channels you have in place or want to implement for your team, MyOverview is adaptable to all support channels:
- E-mails
- Phone (via VoIP)
- Support Chatbot
- etc.
With MyOverview’s tickets functionality, request management has never been so efficient
Our integrated ticketing system allows you to quickly report any technical problems with MyOverview, whether you’re an internal or external user.
If you encounter a bug or error, submit a ticket for help.
Your request will be forwarded directly to the relevant department for rapid processing.
Tickets are no longer limited to simply submitting a problem: we find a solution for every problem.
Integrated ticke system
Dedicated technical support
Fast ticket transmission
What is their opinion of MyOverview?
‘Implementing MyOverview has revolutionised our work by centralising our operations and simplifying management. Thanks to its ticketing system, we can resolve technical problems quickly, improving our collaboration and productivity. This tool has really boosted our performance.’
Discover the other features
Benefit from the All-In-One approach for your daily work and discover all the functionalities integrated in MyOverview
Enhance
Communication
Intuitive
Cooperation
Easy
Coordination
Permanent
Overview
Shared
Knowledge
Problems
Solved!
Informal
Collaboration
Increased Productivity
Focus on customers
