smart Ticket Management
“Next, please..”
MyOverview Ticketing helps to organize, prioritize and consolidate all support requests.
Support Flow
MyOverview manages the flow of all your clients requests interactively, from support tickets to incident cases and through all possible channels.
Multi-Channel
Regardless of which type of support channels you have in place or want to implement for your team, MyOverview is adaptable to all support channels:
- E-mails
- Phone (via VoIP)
- Support Chatbot
- etc.
Discover the other features
Benefit from the All-In-One approach for your daily work and discover all the functionalities integrated in MyOverview
Enhance
Communication
Intuitive
Cooperation
Easy
Coordination
Permanent
Overview
Shared
Knowledge
Problems
Solved!
Informal
Collaboration
Increased Productivity
Focus on customers
