Smart emails
The e-Volution
SMART INDIVIDUAL EMAIL
Finally, Emails are not only a simple transfer of information any more!
MyOverview makes Email communication a tool using interactive data to manage collaboration, productivity, customer satisfaction and much more.
Your Email communication flow is upgraded through:
- Action driven Emails
- Intuitive & automated sorting
- Writing assistant
- Integrated task management & customer satisfaction features
With MyOverview, email overload is a thing of the past.
Each agent is allocated specific types of e-mail, which means that the work can be distributed efficiently between the different agents.
Our tool displays the processing time (SLA) in 3 different colours.
Thanks to this colour system, monitoring processing time becomes a simple and effective visual experience, optimising your operational management.
These improved organisations translate into greater operational efficiency, which makes your customers happier.
E-mail is no longer just about transferring of
information!
They enable collaboration
They increase productivity
They guarantee customer satisfaction
What is their opinion of MyOverview?
MyOverview has transformed our business by making collaboration more fluid and management simpler. Thanks to its intelligent emails, internal communication is optimised, which boosts productivity. A real asset for our team and our performance.
Discover the other features
Benefit from the All-In-One approach for your daily work and discover all the
functionalities integrated in MyOverview
Intuitive
Cooperation
Increased
Productivity
Easy
Coordination
Permanent
Overview
Shared
Knowledge
Problems
Solved!
Informal
Collaboration
Help!
Focus on customers
