Shared e-mails

Managing shared emails becomes child’s play.

MyOverview recognises and categorises all incoming emails in your teams’ shared inbox. With automated allocation of incoming emails, you can focus on taking action and providing the best possible service to your customers.

• Automated e-mail distribution
  
• Adapts to individual workloads
  
• Real-time productivity measurement

MyOverview automatically recognises and categorises all incoming emails in your teams’ shared inbox. Messages are then allocated to employees according to their workload, ensuring a fair and efficient distribution.

Productivity-enhancing features:

No more confusion or duplication of tasks: each e-mail is assigned directly to the right person.

The system adjusts to each person’s workload, guaranteeing constant fluidity.

Take advantage of clear, real-time productivity metrics to keep an overview.

Automated allocation of e-mails

Real-time adaptability

Performance monitoring

‘MyOverview has transformed the way we manage shared emails. The collaborative inbox is incredibly intuitive, and the automatic allocation of messages saves us an incredible amount of time. We can finally focus on our priorities without wasting time sorting or redistributing emails.’