stay in touch
MyOverview integrates WhatsApp to further improve the customer communication.
In addition to the existing client communication channels (emails, client chat and telephone), MyOverview recently launched WhatsApp as an integrated addition to the client chat module.
Through this integration, getting in touch with your service centre is easier and more personal than it ever was for your clients.
The key challenge of offering such multichannel communication options to your clients is how to manage these customer contacts when they are received. Well, we have the solution!
All customer requests and communications are managed within MyOverview in a unique agent interface!