automates your offline bookings
The AI booking assistant that handles simple requests, so your agents can focus on advice and expertise.
Potential results, varying with request volume and each company’s setup.
The challenge is no longer just finding customers, but having the capacity to serve them.
Every offline request follows the same steps, even when it is simple.
Too many emails
A high volume of requests to handle every day.
Growing turnaround times
Read, search, compare, quote, book: all by hand.
Rising costs
Salaries and overheads weigh on profitability.
Agents are hard to recruit
Professionals who master Cryptic GDS are becoming rare.
From customer email to confirmed booking
MyOAgent+ automates analysis, search and quoting. The agent stays in control.
Customer email
Automated AI analysis*
Automated travel search*
Selection
Quote
Agent validation
Customer reply
Confirmation
The 5 pillars of value creation
Automate the process, increase capacity, improve margins, without changing your customers’ habits.
Lower cost per transaction
Less agent time per transaction, more volume with the same teams.
Stronger margins
You keep your current pricing; your processing costs go down.
Travelers unchanged
Email, phone, chat: no new habits to learn.
Agents focused on expertise
We automate the transaction, we keep the expertise.
Growth without hiring
More offline transactions, less dependence on headcount.
A different way of working
Without MyOAgent+
- Emails analyzed and handled by hand
- Multiple tools, multiple exchanges
- Little time for advice
With MyOAgent+
- Analysis, search, quoting and validations automated
- The agent validates and stays in control
- More time for complex cases and customer relationships
One booking type. One price. No hidden complexity.
- From hybrid to full automation
- A lower cost to serve
- Pay for what you automate
Frequently asked questions
Does MyOAgent+ replace agents?
No. It removes repetitive tasks to leave more time for complex requests and advice.
Which requests can be automated?
About 75% of offline requests: flights, hotels, cars, trains, changes and cancellations.
Do your customers have to change their habits?
No. They keep using email, phone and chat.
How does pricing work?
One price per booking processed, no fees per technical action, with volume discounts.
Ready to take action with MyOverview?
See how to automate your offline bookings.
