ADAC TMS Papendick
ADAC TMS Papendick adopts MyOverview to centralize and optimize its productivity
For several years, MyOverview has established itself as an all-in-one platform to optimize task management, emails, projects, and customer communications in modern companies. Today, we are proud to announce that a major player in travel management, ADAC TMS Papendick, mentions our solution in one of its recent articles.
Concrete and measurable benefits
The adoption of MyOverview has enabled ADAC TMS Papendick to structure and optimize its processes through several key levers:
Data centralization
A single dashboard for all requests, regardless of the channel. The result: fewer errors, greater clarity, and better coordination between teams.
Intelligent workflow automation
Requests are automatically distributed according to precise rules: employee availability, task type, priorities, and service level agreements (SLAs). Teams save valuable time and can focus on high value-added tasks.
Integrated Artificial Intelligence
MyOverview automatically analyzes and sorts incoming emails to route them to the right contacts. Processing becomes faster, more reliable, and more consistent.
Real-time & performance Analysis
Managers have access to clear indicators to monitor performance, anticipate activity peaks, and ensure compliance with SLAs. Decisions are based on concrete data rather than estimates.
Observation by
ADAC TMS Papendick
According to Britta Wessel, Head of Business Travel at ADAC TMS Papendick, MyOverview transforms the way their team manages priorities and views key indicators. This feedback perfectly illustrates the added value of MyOverview: providing visibility, structuring priorities, and supporting operational performance on a daily basis.
Les tableaux de bord individuels facilitent l’organisation des priorités et la surveillance des chiffres clés pertinents
Britta Wessel, responsable Business Travel
